We are located in Quetta, Pakistan. You can visit our shop or place an order through our website and mobile app.
Frequently Asked Question
1. Where is Bukhari Sweets and Bakers located?
2. Do you offer home delivery?
Yes, we deliver within Quetta and selected nearby areas.
3. What are the delivery charges?
- Within 5 km – Standard delivery fee applies.
- 5-10 km – Rs. 200 flat delivery charge.
- Beyond 10 km – Rs. 300 flat delivery charge.
4. How long does delivery take?
Delivery time is typically 2 to 24 hours, depending on your location and order volume.
5. What payment methods do you accept?
- Cash on Delivery (COD) (for orders up to PKR 5,000)
- Bank Transfer or Advance Payment (required for bulk or custom orders)
6. Can I cancel my order after placing it?
- Orders can be canceled within 1 hour of placement if they have not been processed.
- Once processing starts, orders cannot be canceled or modified.
7. Do you offer refunds or returns?
- Due to the perishable nature of our products, we do not offer refunds or returns.
- If you receive a damaged or incorrect item, report it immediately upon delivery with proof.
8. How do I place a custom order?
For special or bulk orders, contact us at least 24 hours in advance through our website, mobile app, or phone.
9. Do you have a mobile app?
Yes! You can order through our mobile app, available for a seamless shopping experience.
10. How do I track my order?
Once your order is confirmed, you will receive an SMS or WhatsApp notification with updates.
11. What if I’m not home when my order arrives?
- Our team will attempt to contact you.
- If the order is not received after two delivery attempts, it may be canceled without a refund.
