Welcome to Bukhari Sweets and Bakers. We are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you use our website (https://bukharisweetsandbakers.com) and our mobile app.

By accessing our website or mobile app, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

We collect the following types of information:

a. Personal Information

• Name, phone number, email address, and delivery address (when placing an order).
• Payment details (processed securely, not stored on our servers).
• Account credentials (if you create an account on our website or mobile app).

b. Device & Usage Information

• IP address, browser type, and device information when visiting our website or using our mobile app.
• App usage data such as interactions, preferences, and order history.

c. Cookies & Tracking Technologies

• Our website and mobile app use cookiesto improve functionality and provide a personalized experience. You can disable cookies in your browser settings.

We use your data to:

• Process and deliver orders.
• Send order confirmations, updates, and customer support messages via SMS, WhatsApp, or email.
• Improve our website, mobile app, and customer experience.
• Ensure secure transactions and prevent fraud.
• Provide personalized promotions and special offers.

We do not sell or rent your personal data. However, we may share your information with:

• Delivery partnersto ensure timely order fulfillment.
• Payment processorsfor secure transactions.
• Legal authoritiesif required by law or to prevent fraud.

• We use SSL encryptionto protect data transmission.
• Payment details are processed through secure third-party gateways.
• We regularly update security measures to safeguard user data.

You have the right to:

• Access, update, or delete your personal data by contacting us.
• Opt out of marketing messages via email or SMS settings.
• Request information on how your data is stored and used.

Our mobile app may request access to:

• Location(for accurate delivery).
• Camera & Photos(if you upload an image for order customization).
• Notifications(for order updates and promotions).

You can manage these permissions in your device settings.

• We retain your data only as long as necessaryfor order processing and legal compliance.
• If you delete your account, your personal data will be removed, except for records required by law.

Our website and mobile app may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before using their services.

We may update this policy from time to time. Changes will be posted on our website and mobile app. Continued use after updates means you accept the revised policy.

For privacy-related inquiries, contact us at:
📧 Email: [Your Email]
📍 Address: [Your Business Address]
📞 Phone: [Your Contact Number]

This covers both the website and mobile app, ensuring compliance with Pakistani data protection laws.