• Once an order is placed, it cannot be canceled or modifiedas we start preparing fresh items immediately.
• Orders can only be canceled within 1 hourof placement, provided they have not been processed.
• Bulk and custom orders require advance paymentand cannot be canceled under any circumstances.

We do not offer refunds once an order has been processed and delivered, except in the following rare cases:

• Incorrect item received(must be reported immediately upon delivery with proof).
• Damaged or spoiled product upon delivery(must be reported at the time of receipt with photos).

Refunds, if approved, will be processed as:

• Replacement of the item(preferred option).
• Store creditfor future purchases (valid for 30 days).

Cash refund only in cases of a confirmed delivery failure

• Due to hygiene concerns, we do not accept returnsfor any food products.
• If there is an issue with your order, it must be reported immediately upon delivery; otherwise, we will be unable to assist.

• If the recipient is unavailable at the time of delivery, we will attempt to contact them. If unsuccessful, the order will be marked as delivered, and no refund or re-delivery will be offered.
• Customers must provide accurate delivery details. Incorrect addresses resulting in failed deliveries will not be refunded.

We are not responsible for delays or cancellations caused by unforeseen circumstances such as bad weather, strikes, roadblocks, or other external factors.

For order-related concerns, contact us immediately at:
📧 Email: [Your Email]
📞 Phone: [Your Contact Number]