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Shipping & Delivery

1. Delivery Areas

We currently deliver within Quetta and selected nearby areas. Please enter your address at checkout to confirm delivery availability.

2. Delivery Time

  • Orders placed before 5:00 PM are processed the same day.

  • Orders placed after 5:00 PM will be processed the next working day.
  • Standard delivery time is 2-24 hours, depending on location and order volume.

For special or bulk orders, we recommend placing your order at least 24 hours in advance to ensure timely delivery.

3. Delivery Charges

  • Orders within 5 km of our bakery location have a standard delivery fee.
  • A flat Rs. 200 delivery charge will apply to all orders between 5 km and 10 km.
  • A flat Rs. 300 delivery charge will apply to all orders beyond 10 km.
  • The exact fee will be displayed at checkout.

4. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) for all orders within our delivery areas.
  • Please ensure you have the exact amount ready to avoid payment delays.
  • COD is not available for bulk or custom orders above PKR 5,000; advance payment is required.

5. Order Confirmation & Tracking

  • Once your order is placed, you will receive a confirmation message via SMS or WhatsApp.
  • You will be notified when your order is out for delivery.

6. Failed Deliveries

  • If the recipient is unavailable at the time of delivery, our team will attempt to contact you.
  • Orders not received after two delivery attempts may be canceled. A re-delivery fee may apply.

7. Perishable Product Disclaimer

  • Since our products are freshly baked and perishable, we do not offer returns once the order is delivered.
  • Please inspect your order at the time of delivery and report any issues immediately.

8. Legal Compliance

Our shipping policy follows the Pakistan Consumer Protection Act and other applicable laws. If you experience any issues, please contact our customer support within 24 hours of delivery.